When you receive
your order, always keep the paperwork that is included
with it in case you wish to return or exchange an item.
Also, save any emails you receive about your order, as
they may provide important information.
Merchandise will
be accepted for return within 30 days of product
shipment date. The merchandise must be in new and unused
condition and in it's original packaging.
A
return merchandise authorization (RMA) is
required for all returns. You can request an RMA online.
Shipping costs will not be refunded.
Damaged
merchandise includes items that have been damaged in
shipping. If shipment arrives at your door with obvious
damage please refuse the delivery. If you have already
accepted delivery and then find shipping damage please
contact us immediately.
If you receive
damaged merchandise, please save all packaging material
and paperwork-do not throw anything away! If you attempt
to return merchandise yourself, you jeopardize our
chances of making a claim, and you may not receive
credit for the return.
|